By accessing or using the Hilma application ("Service"), which is provided by Mindtrack AB, a company registered in Sweden (org.nr 559383-2859) ("we", "us", or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service.
Hilma is an integration for Slack and Microsoft Teams designed to facilitate team check-ins, mood tracking, and generate AI-powered summaries. We grant you a limited, non-exclusive, non-transferable, and revocable license to use the Service for your internal business purposes.
Payment Processing: Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
Free Trial: We offer a 14-day free trial of our Pro plan. No credit card is required to start the trial. At the end of the trial, you must enter valid payment information to continue using Pro features, or your account will be downgraded to the Free Starter plan.
Billing: Paid subscriptions are billed in advance on a monthly or annual basis. You agree to provide accurate and complete billing information.
Per-User Pricing: Our Pro plan is billed based on the number of active users in your workspace. An "active user" is defined as any Slack user who is a member of a team where Hilma is enabled during the billing period. We reserve the right to adjust your billing based on the number of active users.
Cancellation: You may cancel your subscription at any time through your account dashboard. Cancellation will take effect at the end of the current billing period.
Refunds: If you are not satisfied with your purchase, you can request a refund within 14 days. Please contact Paddle support or email us at [email protected] to request a refund.
You agree not to:
The Service and its original content, features, and functionality are owned by Mindtrack AB and are protected by international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
To the maximum extent permitted by law, Mindtrack AB shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from your access to or use of or inability to access or use the Service.
These Terms shall be governed and construed in accordance with the laws of Sweden, without regard to its conflict of law provisions.
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
If you have any questions about these Terms, please contact us at [email protected].